Terms of Purchase

Terms of Purchase

Here are the terms and conditions you agree to when purchasing our themes.

Payment and Delivery

After your payment has been made and we successfully received the transaction, you will get an e-mail with the download link that will allow you to download the theme. If you don’t receive this e-mail please Contact Us

Warranty

Our themes are guaranteed to function on a clean installation of WordPress for the versions specified in the specs, Zeaks Themes are designed to be installed on the standalone version of WordPress free to download at www.wordpress.org. Once our themes have been altered, modified, customized, or additional applications / plugins have been added, we can no longer guarantee the site will work. We aim to have our themes compatible with most popular plugins, so please let us know if you experience an issue. We don’t guarantee a fix, but we’ll help as best as we can.

Theme support

Your theme purchase does include support access to our support forum and support through email if required. Here is where you can find documentation, sample code and helpful information to help you customize your themes.

Theme customization & modifications are available as paid services.

Zeaks Themes only provides theme related support via the Zeaks Themes support forum located at http://themes.zeaks.org/forums/

All support requests need to be started as a new topic in the forum or a reply to an existing topic.

Forums support access is provided to Standard and Premium themes.

Support through email is available if needed, though we like to answer most support questions on the forums in case another user has a similar issue. Email support will be given if sensitive data needs to be exchanged such as URLs to websites the user wishes to remain private or logins and passwords.

All support questions are generally answered within the same day.

We cannot give support for external plugins or scripts added to the theme that will modify the original theme functions. You will need to look for support on the plugin developer page on the WordPress repository.

We only give support for theme related issues and we do not provide support for free theme design and modifications that will alter the original theme functions.

We can guide you with light modifications that will not alter the overall theme layout or functionality.

General license and theme use

End User License Agreement

This End User License Agreement is a binding legal agreement between you and Zeaks Themes. Purchase, installation or use of any WordPress theme provided on zeaks.org signifies that you have read, understood, and agreed to be bound by the terms outlined below.

Themes are licensed under the GNU general public license (http://www.gnu.org/licenses/gpl.html). Upon purchase, you are authorized to make any necessary modifications to the Zeaks themes to fit your purposes.

Zeaks Themes can be used for personal or commercial use on unlimited personal or commercial websites. You can remove the footer credits, but if you want to link back to us, we always appreciate it. 

Refund policy

All sales are final. No refunds will be given for any software that is delivered via digital download. We will certainly rectify all issues with downloads, should you have any issues. The only exception to this is if there is a problem with your purchase when used as specified above that we cannot fix in a timely manner will a refund be issued.